Terms and Conditions
Welcome to Wheels On Wheels Auto Shipping!
These terms and conditions outline the rules and regulations for the use of Wheels on Wheels Auto Shipping LLC's Website, located at https://wheelsonwheelsautoshipping.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Wheels On Wheels Auto Shipping if you do not agree to take all of the terms and conditions stated on this page.
Privacy Policy of Wheels on Wheels Auto Shipping LLC
Effective Date: May 1, 2025
Wheels on Wheels Auto Shipping LLC (hereinafter, "we," "our," or "the Company") respects your privacy and is committed to protecting the personal information you provide through our website www.wheelsonwheelsautoshipping.com (hereinafter, "the Site"). This Privacy Policy describes how we collect, use, disclose, and protect your information.
1. Information We Collect
We collect personal information that you voluntarily provide through the quote and contact forms on our Site. This includes:
Full name
Email address
Phone number
Pickup date
Pickup address
Delivery address
Vehicle make
Vehicle model
Vehicle year
Type of transport (open or enclosed)
Vehicle condition (operable or inoperable)
2. How We Use Your Information
We use the information collected to:
Provide quotes and manage vehicle transport requests
Coordinate the pickup and delivery of your vehicle
Communicate with you regarding your service request
Comply with legal and regulatory obligations
3. Sharing Your Information
As brokers, we only share your information with licensed carriers to coordinate the transport service. We do not sell or rent your personal information to third parties.
4. Information Security
We implement reasonable technical and administrative security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
6. Your Rights and Choices
You may:
Request access to, correction, or deletion of your personal information
Withdraw your consent for us to process your data
To exercise these rights, contact us at info@wheelsonwheels.com or call (786) 396-6414
7. Cookies and Tracking Technologies
Our site does not use third-party cookies or external analytics services (such as Google Analytics). We only use built-in metrics provided by our web hosting provider, Hostinger, which do not access your personally identifiable information.
8. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated date.
10. Contact
If you have any questions about this Privacy Policy, you can contact us at:
Wheels on Wheels Auto Shipping LLC
1357 Asher Mason Ave. Kissimmee, FL 34744, USA
Phone: (786) 396-6414
Email: info@wheelsonwheels.com
Terms and Conditions of Wheels on Wheels Auto Shipping LLC
Effective Date: May 1, 2025
These Terms and Conditions ("Terms") govern the use of vehicle transport services provided by Wheels on Wheels Auto Shipping LLC ("the Company", "we", "our") through the website www.wheelsonwheelsautoshipping.com ("the Site"). By requesting our services, you ("the Client") agree to these Terms.
1. Nature of Services
We are a registered broker under USDOT No. 4247363 and MC No. 1645827. We arrange vehicle transportation by assigning authorized carriers to pick up and deliver vehicles within the continental United States. We offer open transport, enclosed transport, and door-to-door transport services.
2. Booking and Payment Process
Once a quote is accepted and the order confirmed, an authorized carrier will be assigned.
An initial deposit will be charged at the time of driver assignment.
The remaining balance is paid directly to the carrier in cash upon vehicle delivery (cash on delivery).
3. Cancellations and Refunds
The Client may cancel the order free of charge if it has not yet been dispatched/assigned to a carrier.
If the order has been dispatched/assigned and the Client cancels, the deposit is non-refundable.
No refunds are offered once the service has begun.
4. Client Responsibilities
Ensure the vehicle is ready for transport and available on the agreed date.
Remove all personal items from the vehicle before transport. The Company and carrier are not responsible for the loss or damage of personal items left inside the vehicle.
Accurately declare if the vehicle is operable or inoperable when requesting service.
5. Insurance and Liability
All assigned carriers carry valid insurance covering damages during transport, per Department of Transportation (DOT) regulations.
Wheels on Wheels Auto Shipping LLC acts only as a broker and is not responsible for vehicle damage during transport. Claims must be made directly with the carrier and their insurer.
6. Limitation of Liability
We are not liable for delays due to weather, traffic, mechanical issues, strikes, or other uncontrollable factors. We do not guarantee exact pickup or delivery dates; provided dates are estimates.
7. Jurisdiction
These Terms are governed by the laws of the State of Florida. Any dispute will be resolved in the competent courts of Osceola County, Florida.
8. Modifications
We reserve the right to modify these Terms at any time. Modifications will be posted on the Site and become effective immediately.
9. Contact
Wheels on Wheels Auto Shipping LLC
1357 Asher Mason Ave. Kissimmee, FL 34744, USA
Phone: (786) 396-6414
Email: info@wheelsonwheels.com
Cancellation and Refund Policy of Wheels on Wheels Auto Shipping LLC
Effective Date: May 1, 2025
Wheels on Wheels Auto Shipping LLC ("the Company") values transparency in the order cancellation and refund process. This policy outlines the conditions applicable to all clients using our vehicle transport services.
1. Cancellations Before Assignment (Dispatch)
The Client may cancel the order at any time before a carrier is assigned/dispatched.
In this case, no charges apply and no payment is due.
2. Cancellations After Assignment (Dispatch)
If the Client cancels after a carrier has been assigned, the initial deposit is non-refundable.
This is due to administrative and coordination costs already incurred.
3. Cancellation During Transit
Once the vehicle is picked up and in transit, the order cannot be canceled.
The Client remains responsible for paying the balance to the carrier upon delivery, as originally agreed.
4. Refunds
No refunds are issued for deposits once an order is assigned/dispatched.
No refunds are issued for payments made directly to the carrier.
5. Cancellation Process
To cancel an order, the Client must contact us by phone at (786) 396-6414 or email at info@wheelsonwheels.com.
The cancellation becomes effective once confirmed in writing by the Company.
6. Contact
Wheels on Wheels Auto Shipping LLC
1357 Asher Mason Ave. Kissimmee, FL 34744, USA
Phone: (786) 396-6414
Email: info@wheelsonwheels.com
Legal Notice of Wheels on Wheels Auto Shipping LLC
Effective Date: May 1, 2025
This Legal Notice governs the use of the website www.wheelsonwheelsautoshipping.com ("the Site"), owned by Wheels on Wheels Auto Shipping LLC ("the Company"). By accessing this Site, you agree to the following provisions:
1. Intellectual Property
All content on the Site, including texts, images, logos, graphics, videos, and software, is the exclusive property of Wheels on Wheels Auto Shipping LLC or used under license. Reproduction, distribution, or unauthorized use is prohibited without our written consent.
2. Website Use
The Site's content is for informational and promotional purposes regarding our vehicle transport services.
While we strive for accuracy, we do not guarantee the information is error-free or completely up to date.
3. Limitation of Liability
We are not liable for direct or indirect damages resulting from the use of or inability to access the Site.
We do not guarantee the Site is free of viruses or harmful elements.
4. Third-Party Links
The Site may contain links to third-party websites. We have no control over those sites and assume no responsibility for their content, policies, or practices.
5. Governing Law
This Legal Notice is governed by the laws of the State of Florida. Any disputes will be resolved in the competent courts of Osceola County, Florida.
6. Contact
Wheels on Wheels Auto Shipping LLC
1357 Asher Mason Ave. Kissimmee, FL 34744, USA
Phone: (786) 396-6414
Email: info@wheelsonwheels.com
Insurance Disclaimer — Wheels on Wheels Auto Shipping LLC
Effective Date: May 1, 2025
Wheels on Wheels Auto Shipping LLC ("the Company") acts solely as a broker coordinating vehicle transport services within the continental United States. It is important for our clients to understand the following regarding insurance coverage during transport:
1. We Are Not Carriers
The Company does not own or operate transport trucks. We assign licensed and insured independent carriers to provide the requested service.
2. Carrier Insurance
All carriers assigned by the Company are required to hold valid liability insurance policies in accordance with USDOT and FMCSA regulations.
3. Damage Liability
Any damage occurring to the vehicle during transport is the sole responsibility of the assigned carrier.
In case of damage, the Client must file a claim directly with the carrier and/or their insurance provider.
4. Recommendations for Clients
Clients are encouraged to thoroughly inspect the vehicle at pickup and delivery, and to document any damage on the Bill of Lading (BOL).
Retain copies of all transport documents.
5. Limitation of Liability
Wheels on Wheels Auto Shipping LLC is not liable for damage, loss, delays, or any other claims related to transport execution by the carrier.
6. Contact
For any questions related to this disclaimer, you may contact us at:
Wheels on Wheels Auto Shipping LLC
1357 Asher Mason Ave. Kissimmee, FL 34744, USA
Phone: (786) 396-6414
Email: info@wheelsonwheels.com
Cookie Policy of Wheels on Wheels Auto Shipping LLC
Effective Date: May 1, 2025
Wheels on Wheels Auto Shipping LLC ("the Company") informs users of its website www.wheelsonwheelsautoshipping.com ("the Site") about the use of cookies, in line with best practices for transparency and privacy.
1. What Are Cookies?
Cookies are small text files stored in the user’s browser by a website to enhance navigation and improve the user experience.
2. Types of Cookies We Use
Currently, our site does not use third-party tracking cookies (such as Google Analytics, advertising, or remarketing). We only use essential cookies provided by the Hostinger website builder system, necessary for the basic operation of the site, including:
Session cookies (to remember preferences during a visit)
Security cookies (to protect against unauthorized access)
3. Consent
By using our site, you agree to the use of the essential cookies mentioned. If you do not agree, you can configure your browser to reject or delete cookies. However, this may affect the proper functioning of the site.
4. Cookie Management
Users can manage cookies through their browser settings:
Google Chrome: Settings > Privacy and security > Cookies
Firefox: Options > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
5. Policy Updates
We reserve the right to modify this policy should we implement additional cookies in the future. Any changes will be posted on this Site.
6. Contact
Wheels on Wheels Auto Shipping LLC
1357 Asher Mason Ave. Kissimmee, FL 34744, USA
Phone: (786) 396-6414
Email: info@wheelsonwheels.com
Accessibility Statement (ADA Compliance) — Wheels on Wheels Auto Shipping LLC
Effective Date: May 1, 2025
Wheels on Wheels Auto Shipping LLC ("the Company") is committed to ensuring that our website www.wheelsonwheelsautoshipping.com is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and best practices in digital accessibility.
1. Accessibility commitment
We strive to meet the standards of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to provide a website that is usable by as many people as possible.
2. Current accessibility features
Clear and consistent navigation throughout the site
Alternative text (alt text) on images
Adequate contrast between text and background
Basic compatibility with screen readers
3. Ongoing improvements
We recognize that accessibility is an ongoing process. While the Hostinger website builder offers certain accessibility functionalities, we continuously explore ways to improve the experience for all users.
4. Feedback
If you encounter accessibility barriers or have suggestions to improve the usability of our site, please contact us:
Wheels on Wheels Auto Shipping LLC
1357 Asher Mason Ave. Kissimmee, FL 34744, USA
Phone: (786) 396-6414
Email: info@wheelsonwheels.com
5. Alternative assistance
If you need assistance accessing any part of our website or information, we are happy to provide the information by phone or email.
6. Last review date
This Accessibility Statement was last reviewed on May 1, 202